Anywhere Bikes Warranty and Return Information
- Frame - 24 months
- Lithium Battery - 18 months
- Motor - 18 months
- Charger - 6 months
- Controller - 18 months
Most items that Anywhere Bikes sell may be returned within 90 days of delivery for a full refund, minus shipping costs. Anywhere Bikes do not charge restocking fees, provided you follow the instructions listed below.
All returns must meet the following conditions:
- Any item that has been modified
- Special orders
Assuming all conditions are met, Ride and Go Electrics will be able to provide you a refund minus the inbound/outbound shipping fees incurred by us to get the item to you or back to the supplier.
If an item arrives damaged or with a manufacturer defect or other error to which we are at fault, Anywhere Bikes will do everything in their power to repair or replace it at no cost to you, even if it’s an item that is generally non-returnable.
HOW SOON WILL I GET MY REFUND?
Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed right away, however note that it could take up to 10 business days to appear on your credit card statement.