Merits Health Warranty and Return Information
5 year warranty on Frame
18 month warranty on Electronics
18 month warranty on Motor
6 month warranty on Batteries
*If you want to file a warranty claim on the batteries, you will need to have a valid load test reading showing that the batteries are faulty.
Plastic shrouds, Tires, Upholstery/Armpads, Seating, Bulbs.
As stated in the full Return Policy, this item may be returned within 30 days of receipt for a refund as long as the following conditions are met:
- The item must be returned at the customer's expense in the original packaging.
- The item must be in new condition.
- A Return Authorization must be requested from Ride and Go Electrics within 30 days of delivery.
- Once the Return Authorization has been received, the product must be returned within 14 days.