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Mobility Scooter FAQs

Do I need a driver’s license to use a mobility scooter?

No. A license is not required to operate a mobility scooter.

Do I need insurance to drive a mobility scooter?

No. Insurance is not required to operate a mobility scooter. However, obtaining liability insurance to protect your investment in the event of an accident or theft could be considered. Talk to your own insurance provider for more information.

Do I ride the mobility scooter in the street or on a sidewalk?

Mobility scooters should be driven on footpaths and sidewalks. Most mobility scooters are not legally allowed on roadways unless there is no other available option to reach your destination.

Can I ride my mobility scooter in the grass and on uneven surfaces?

The answer to this depends on how rough the surface is and how much you will be using the scooter on these types of surfaces and how amenable you are to the jolting about on these surfaces. Most mobility scooters are intended for paved pathways and will not perform well on dirt, gravel, or grass surfaces. They can be rough, jarring, get bogged down, run slowly and even get stuck. If you plan to use these types of surfaces often, such as during camping or traveling dirt paths, consider the heavy-duty range of mobility scooters as these will perform significantly better on rugged surfaces, typically have more ground clearance, have larger tires with more grip, and will make the ride more comfortable.

Are mobility scooters allowed in stores?

Many stores do not allow mobility scooters, particularly the larger ones.  Consult with your store before entering.

Can I use my mobility scooter in all weather conditions?

Mobility scooters are designed to be used outdoors. For driving in the rain, many models offer covers or canopies to protect against the rain or harsh sun. These can be found as accessories on the product pages themselves. Heavy rain could be hazardous to the electrical components of the mobility scooter, especially if driving through large amounts of water, therefore this is not recommended.

Most mobility scooters are designed to handle light snowfall. However, any significant amount of snow will likely cause your mobility scooter to lose traction. Be sure that your scooter is fully charged before you go out. Weather can affect battery life, so make sure that you've got a full charge when you leave the house.

How fast can a mobility scooter go?

The speed of mobility scooters range from about 4 mph (6.5 kph) upwards to about 18 mph (29 kph) depending of the model.

What is the maximum weight a scooter can carry?

Different scooters have different maximum weight specifications, but they do run as high as 450 lbs. Consult the Specifications tab on the product page you are interested in to see the maximum allowable weight for each scooter.  

Can I carry a passenger on my mobility scooter?

No. Mobility scooters are generally made to carry one person unless it is a 2-seat scooter. The additional weight on a single seat scooter can make the scooter unstable, difficult to steer and cause it to drain the battery at a faster pace.

How far can a scooter go on a full battery charge?

The answer to this varies by scooter model.  Some have a range of only 5 miles (8 km), while some reach ranges up to 45 miles (72 km). On average, most scooters will reach at least 10 miles (16 km), but do consider that as the battery wears, the range will reduce over time, which may be an important consideration when choosing your scooter. You will find the range for each scooter reported on the specifications page for each product.

How often should I charge my battery?

We recommend you charge it every night. It is also a good idea to bring your charger with you each time you go out, in case you find yourself in a situation where you need to recharge to get home.

How long does it take to fully charge the batteries?

It takes an average of 6 to 8 hours to charge a mobility scooter battery, and upwards of 12 hours to receive a full charge. Many scooters include chargers with automatic shut off, to allow for charging over night without the risk of overcharging.

Can I charge a scooter battery with a car charger?

A scooter battery should never be charged with a car charger, doing so risks damaging the scooter.

How long should a scooter battery last?

Most batteries for mobility scooters typically last a couple of years. Some models have the option to upgrade the battery, but this is manufacturer specific and will be indicated on the product page if this option is available for the scooter you are purchasing. To prolong your battery life, fully charge the battery on a daily basis. Sporadic charging and allowing the battery to become completely depleted will shorten the life span of the battery.

How and where should I store my mobility scooter?

A mobility scooter should ideally be stored indoors, in a garage or in a carport. Keeping it out of the elements ensures longer durability, as does keeping it out of the cold and moisture. If it is not possible to store it indoors, then it is imperative to make sure the scooter is properly covered with a weather-resistant cover and protected against the elements.  We do not recommend leaving a scooter outdoors in areas that receive excessive snowfalls during the winter, freezing temperatures or with high temperature fluctuations that may cause moisture to build up.

The battery is the most important part of your scooter to keep safe from freezing temperatures. Allowing the battery to freeze could permanently damage it. When temperatures fall below 45°F (or rise above 105°F), these extreme temperatures can potentially harm the battery. If you will not be using your scooter for a length of time, remove the battery and store it inside fully charged. Do not leave the battery in your docking cradle or plugged directly into your scooter. It is better to remove it and store it. During storage, the battery should be recharged every other month to a full charge. Do not overcharge your battery. Please refer to your owner's manual for correct charging times.

How much do mobility scooters weigh?

Mobility scooters weigh on average around 45 pounds (20 kg) and upwards to about 400 pounds (180 kg). Travel, portable, and foldable scooters typically weight the least. The weights on these units can be found in the specifications and is something to consider if you will be lifting the scooter into and out of a vehicle.

How should I transport my mobility scooter?

If purchasing a foldable scooter, these are typically designed to easily fit into the trunk of a vehicle. They come in varying weights, so be sure to check the weight of the scooter before purchasing to ensure that you will be able to easily lift it.  For larger scooters, there are ramps available to help load the scooter into the back of a van or trailer (be sure to check the overall dimensions of the scooter and vehicle), and carriers that attach to the back of a vehicle for transport.  These can be found here.

Which mobility scooter is best for travel?

A folding scooter is best for travel. Things to consider the most are compactness, ease of moving the unit while folded, and weight.

Can mobility scooters go on buses/planes/trains?

In general, the answer is yes but always check with the carrier first in case special arrangements need to be made or in case there are size limitations.  For buses, the Confederation of Passenger Transport (CPT) has launched a Code of Practice that sets out which models of scooter are allowed on buses and which are not, based on size. Always call your local bus authority just to be sure that your scooter meets their requirements.

For planes, airlines may have restrictions on the type of battery in the scooter and the weight. Always call the airline before purchasing your ticket to ensure your scooter can travel with you.

With trains, some companies permit them, others require permits. Always check before traveling.

Will Insurance/Medicare/Medicaid Cover the cost of a mobility Scooter?

Generally speaking they are, but the paperwork for approval is usually very lengthy, often taking months to complete, and will require many levels of approval. For Medicaid, they may pay up to 80% and you would be responsible for the remaining 20% copay.

Can I get this coverage if I purchase my mobility scooter online?

Unfortunately, scooters sold online are not covered by insurance, Medicare or Medicaid. For these services, a mobility scooter must be purchased from an approved list of suppliers set out by their individual policies. An application must be made through these providers and a very lengthy approval process ensues afterwards. Should you choose to forgo these services, online retailers are an extremely convenient way to access the best range of choices and most reasonably priced mobility scooters on the market. As online retailers avoid the costs associated with bricks and mortar locations, we are able to pass those savings on to you.

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