For More Information on Shipping Delays due to Covid-19 and the Global Shortage of Shipping Containers Please see our Shipping Page Below

Ecotric Vortex 36V 350W Electric City Bike (white)
Ecotric Vortex 36V 350W Electric City Bike (white)
Ecotric Vortex 36V 350W Electric City Bike (white)
Ecotric Vortex 36V 350W Electric City Bike (white)
Ecotric Vortex 36V 350W Electric City Bike (white)
Ecotric Vortex 36V 350W Electric City Bike (black)
Ecotric Vortex 36V 350W Electric City Bike (black)
Ecotric Vortex handlebar, throttle, shifter and LED display
Ecotric Vortex controls
Ecotric Vortex half-twist throttle
Ecotric Vortex removable battery
Ecotric Vortex frame
Ecotric Vortex pedal
Ecotric Vortex disc brake rotor
Ecotric Vortex rear disc brake rotor and kickstand
Ecotric Vortex gear system
Ecotric Vortex removable battery
Ecotric Vortex removable battery

Ecotric Vortex 36V 350W Electric City Bike

  • Vendor
    Ecotric
    Sale price
    $659.99
    Regular price
    $999.00 You save 34%
    Unit price
    per 

    Availability:

    Estimated Arrival: Between Mar 01 and Mar 06. *ETA to USA Only - dependent on shipment carrier. Freight shipments take longer

    Free Shipping to the 48 Continental US States!
    No Sales Tax!
    100% Secure Shopping
    Guaranteed Safe and Secure Checkout!

    Please note that for all pre-orders, the estimated shipping times noted under the "Pre-Order Now" button are estimated times only and are subject to change without notice. Please see our Shipping page for more detailed information.

    Ecotric Vortex 36V 350W Electric City Bike

    The Ecotric Vortex electric city bike is lightweight, compact and incredibly easy to ride.  It’s the perfect bike for both daily commutes and weekend rides. While it doesn't have the bells and whistles of more expensive models, it offers you a high-strength carbon steel frame, dependable drivetrain, and comfort for your commute.

    Ecotric Vortex 36V 350W Electric City Bike

    Functionality 

    The Vortex is the most affordable Ecotric bikes with advanced performance. Equipped with a 350W brushless rear hub motor and removable 36V 9Ah battery, it can reach up to up to 30 miles on a single charge. The perfect bike for those who are looking for power without breaking the bank.

    Ecotric Vortex

    Using the throttle, The Vortex is reasonably quick in its acceleration. Pedal assist comes in three modes; low, mid, and high. The Ecotric Vortex has a functional and straightforward user interface. The LED display panel show the remaining battery charge and pedal-assist setting.

    Ecotric Vortex handlebar, throttle, shifter and LED display

    The 7-speed Shimano Tourney drivetrain provides an adequate range. Great for riding in the city, this bike also features a bell and front and rear fenders to ensure you stay clean while riding in wet weather.

    Ecotric Vortex Electric City Bike

    Why We Like It

    The Ecotric Vortex is an electric city bike that offers a simple, affordable and sustainable way to get around town. It's fast, powerful and with a respectable range, it’s great for commuting or running errands. If you’re looking for a city bike with exceptional performance, functionality and comfort at a very inexpensive price, the Ecotric Vortex is the one for you.

    Ecotric Vortex Electric City Bike size guide

     

    Ecotric authorized logo for Ride and Go Electrics

    Specifications

    Specifications

    MODEL SIZE 1750*1060*630mm
    MOTOR Rear Hub 36V 350W
    DISPLAY  Ecotric Smart LED 

    BATTERY

    36V 9AH

    CHARGING TIME

    5-8 Hours

    SENSOR 

    Speed Sensor 

    FRONT BRAKE

    Mechanical Disc 160mm Rotor

    REAR BRAKE

    Mechanical Disc 160mm Rotor

    DERAILLEUR

    Shimano 7 Gears

    FRAME 

    High-Strength Carbon Steel

    FENDERS

    Included, Front And Rear

    WEIGHT CAPACITY

    220 lbs

    WEIGHT WITH BATTERY

    57 lbs

    FUNCTIONS

    Pedal Assist On-Demand Throttle

    TIRES

    26’’×1.95’’ Tires 

    BATTERY LIFE

    400-600 cycles

    RECOMMENDED RIDER

    5’3”- 6’3”

    BRAKE SYSTEM

    Left Brake For Rear/Right Brake For Front

    Shipping

    Shipping

    Ride and Go Electrics typically processes an order the same or next business day. Ecotric will process the order and ship within 2-3 business days. Delivery time varies between 6-8 business days if your electric bike is in stock. Please note that as the current logistics pressure is high, some areas of logistics information will be delayed.

    This is dependent upon demand, factory production, holiday seasons, weather conditions, and other various circumstances.

    We offer free shipping on all of our bikes everywhere within the lower 48 states! Excludes: Alaska/Hawaii, US Protectorates, APO/FPO, PO Box)

    For more details, please see our Shipping Policy 

    SHIPPING METHOD


    Shipping is typically through UPS or FedEx and within the lower 48 states only.  Once the shipping has been arranged, you will receive an email with your tracking information to track your delivery. If you have questions about your delivery after your bike has already shipped, please contact the carrier's toll-free number for more information about your shipment.

    HOW THE BIKE IS SHIPPED

    Ecotric Electric Bikes are shipped 95% assembled. When you receive your bike, you just need to mount the front wheel, set up the handlebars and screw in the pedals, then you can enjoy the ride.

     

    Return Policy

    Return Policy

     

    Ecotric Electric Bicycle Return Policy allows you to return or exchange your electric bicycle within 30 days from the date of receiving the bike. Please check the warranty terms for complete information for when a return is applicable. Please note that Ecotric does not accept the return of accessories (except battery).

    To request a Return and Exchange Authorization, please contact Ride and go Electrics for a return label. Once the Return and Exchange Authorization is issued, we will email you a return label. You must print the return label and stick it on the box to ship back the electric bike.

    Ship-back charge:

    1. If the unit was purchased under a free-shipping promotion, there will not be a refund for shipping costs incurred by us to ship you the product.
    2. The customer will bear a 20% restocking fee of the original price if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional decision from the buyer.
    3. If the return is accepted, Ecotric will issue you a shipping slip. Print the return label and stick it on the box, and take the package to the nearest UPS store (if you need pick-up service, please tell us and we will arrange a return label with the pick up fee for you, but you will need to pay for this pick-up fee).

    The returned unit must be in like-new condition, include all original packaging,  accessories, and documentation. Any missing components may be deducted from the refund . Any shipping damage during the ship-back may incur a deduction from the refund. 

    Returned units are subject to a 20% of inspection and restocking fee from the original price.

    The refund will be issued in an average time frame of 2-3 weeks after Ecotric receives, inspects, and processes the returned unit.

    If the customer wants to cancel the order after the shipping label is created, the customer will have to bear the shipping cost.

    For more details, please see our Return and Refund Policy


    Warranty

    Warranty

    To make a warranty claim always keep handy the vehicle model, date of purchase, vehicle serial number as well as the order number on our website.

    Every ECOTRIC electric bicycle on our website comes with 18 months warranty against manufacturing defects in materials or workmanship on its frame, battery, motor, controller, and display.

    This warranty applies only to the original registered owner of the ECOTRIC bicycle and is not transferable.

    This limited warranty does not apply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration, modification, damage or failure due to accident or other improper use, installation of third party components, parts, or accessories, or any products that have been modified from manufacturer’s specifications. The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage.

    It is important that you register your new bicycle within 30 days after purchase in order to activate the warranty and provide a record of the serial number of your bike.

    TO ACTIVATE YOUR NEW ECOTRIC ELECTRIC BICYCLE WARRANTY, PLEASE REGISTER YOUR BIKE 

    TERMS AND CONDITIONS OF THE WARRANTY

    For your reference, please refer to below comprehensive warranty:

    1. Frame – warranted to be free from defects in material or workmanship for entire life. Paint finish is considered consumable and is not part of the warranty.
    2. Display, Controller and Motor Assembly – warranted to be free from defects in material or workmanship for a period of 18 months from purchase.
    3. Original Batteries – are warranted to be free from defects in material or workmanship for a period of 18 months from the date of purchase as follows: full replacement during the first 12 months, while replacements needed during months 13-24 are prorated.

    The battery is sealed and cannot be opened or fixed. The battery should not have a percentage of nominal charge retention of 60% or less. Misuse of the battery, negligence or attempt to open or repair it will void the warranty.

    4. General: The bicycle is backed up by a 18 months main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty.

    5. Consumables: Components subject to wear are not covered by the warranty: tires, inner tubes, brake lines, brake pads, basket, wheel lining tape, light bulbs, LEDs, fuses, etc.

    Exclusions: The other parts are Normal wear parts which are excluded from this warranty.
    If any parts happen to be damaged during shipping, please contact us immediately after shipment arrival. ECOTRIC will send a replacement part at their expense and will work with you to fix the issue.
    Please note that for warranty issues, the customer is responsible for the cost of labor to install warrantied components, however, we will cover the Shipping costs of warranty parts.

    If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse.
    Always follow care and preventive maintenance procedures.
    Always keep receipts from any services performed to the vehicle by an authorized distributor or service center.
    The warranty will be voided by any of the following circumstances:

    1. Failure to follow all directions or recommendations listed in the user manual.
    2. Cycling collision, accident or vehicle damage caused by careless parking 
    3. Acts in violation of laws 
    4. Never registered your ebike
    5. DIY repairs on electronics
    6. Abusive use of the bicycle in off-road terrain, mud, snow, water, sand, gravel and water
    7. If the bicycle is used as rental unit 
    8. Damages caused by natural disasters such as earthquakes, lightning, fire, flooding and other hazards .
    9. Rust and/or paint fading caused to heavy exposure to rain, hail, snow or direct sunlight for prolonged periods of time.
    10. Overloading beyond recommended capacity .
    11. Damages caused by nails, needles, broken glass , debris , sharp rocks or other foreign objects .
    12. If the bicycle is used but not limited to stunts, jumping from ramps, stairs or elevated ramps.
    13. If vehicle is used in competitions or racing.
    14. If vehicle has been modified for any purposes on the motor, electrical system, suspension frame, and battery.
    15. Use of other components not approved by the manufacturer.
    16. Damages resulted from improper care and handling.

    Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, LED headlights, brake drums or disc rotors and pads etc. Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer.








    Customer Reviews

    No reviews yet
    0%
    (0)
    0%
    (0)
    0%
    (0)
    0%
    (0)
    0%
    (0)


    x